Frequently Asked Questions

Answers to common questions about shipping, order processing, and eBook delivery.

How long does shipping take?

Print books are made to order, so delivery includes both production and shipping time. Timeframes may vary depending on your location.

When will my order be processed?

eBooks are delivered automatically after checkout. Print orders are sent for production after purchase and shipped once printing is complete.

Which countries do you ship to?

Print shipping is currently available to Australia, the United Kingdom, the United States, Canada, and New Zealand.

How much does shipping cost?

Shipping is charged at a standard flat rate at checkout.

How are eBooks delivered?

After purchase, eBooks are delivered digitally by email using the address entered at checkout.

Where do I find my download link?

Your download link will be sent to your checkout email address. Please check your junk or spam folder if it does not arrive promptly.

Are print books made to order?

Yes. All print editions are produced to order before dispatch.

Who do I contact if there’s an issue with my order?

Please use the contact page and include your order number along with a short description of the issue.